Terms and Conditions

Last Updated: 2024/06/03

Welcome to Hils Online Store (https://www.hils.ae). By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. General

By using our website, you confirm that you are at least 18 years old or have the consent of a parent or guardian. We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the website signifies your acceptance of the updated terms.

2. Use of the Website

You agree to use the website for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. You are prohibited from transmitting any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable content.

3. Product Information

We strive to ensure that all product descriptions, images, and pricing are accurate. However, we do not warrant that the product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.  We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

4. Orders and Payments

By placing an order on our website, you are offering to purchase a product subject to these terms and conditions. All orders are subject to availability and confirmation of the order price. We use Stripe to process payments. By using our website, you agree to Stripe's Terms of Service and Privacy Policy. We reserve the right to refuse any order. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the email or phone number provided at the time the order was made.

5. Shipping and Delivery

We aim to dispatch orders promptly. Delivery times may vary depending on the availability of the products and your location. We are not responsible for any delays caused by third-party carriers. Shipping costs are calculated at checkout and are based on the delivery location and the size and weight of the order.

6. Returns and Refunds

If you are not satisfied with your purchase, you may return it in accordance with our Returns Policy, which is available on our website. To initiate a return, please contact us at support@hils.ae within [number] days of receiving your order.

7. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Hils Online Store or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, display, sell, lease, transmit, create derivative works, or otherwise exploit any content on this website without the express written permission of Hils Online Store.

8. Limitation of Liability

To the fullest extent permitted by law, Hils Online Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the website; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from our website; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website by any third party; (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the website; and/or (vi) the defamatory, offensive, or illegal conduct of any third party.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United Arab Emirates (UAE), and you agree to submit to the exclusive jurisdiction of the courts of United Arab Emirates (UAE).

10. Contact Us

If you have any questions about these terms and conditions, please contact us at:

Hils Online Store

Email: support@hils.ae